This message is being broadcast on behalf of Suffolk Trading Standards
We have been advised by Essex Trading Standards that they have received three reports of roofers calling at homes, claiming to be from Trading Standards.
The callers are claiming that a roofer who recently carried out work is being investigated. The caller claims that they can carry out a survey of the resident’s roof and that they will be able to claim compensation as part of the investigation. They are then asking the resident for sums of around £2,000.
Trading Standards Officers are highly unlikely to visit a consumer’s home unless they have already been asked to by the consumer or a trusted friend or relative.
Trading Standards Officers will NEVER ask a resident for money.
There are certain precautions that can be taken to guard against doorstep callers:
Fit and use a door security chain when you open the door.
Check the identification of a caller by ringing their employer. Use the telephone number from your telephone book and not one they might supply.
Do not let anyone to carry out work on your house until you get a second opinion and never agree to callers who say “we are only in the area today”.
Never keep large sums of money in the house and keep purses out of sight, not near the door.
For further information or advice on consumer issues or rogue traders please use the following contacts:
Phone: 0345 4040 506